A Natural Systems Approach to Reducing Workplace Anxiety

One of the fundamental principles I bring to my consulting practice is that people are better able to solve problems and think creatively when they are less anxious. In an article based on my dissertation research, I explain how this idea fits with neuroscience research–that cognitive impairment, which translates into poor problem solving and reduced creativity is related to high levels of anxiety. I also explain how a consulting approach based on Bowen theory–the approach used by the consultants I studied in my dissertation research meets the challenge of reducing workplace anxiety.

In the article, I provided examples from my own experience and from stories participants in my study had told about their work. These examples show how, by applying principles from Bowen theory, the consultant can be a catalyst for a shift in the work system. Anxiety goes down and the organization begins to function more effectively.

The article Applying Bowen Theory to Work Systems, was first published in Volume 46, Number 3 of OD Practitioner, the peer reviewed journal of the Organization Development Network. The theme of the issue is Reflections on the OD Network’s 50th Anniversary and Beyond. I was honored to have my article on Bowen theory–a theory that is less well knows than it should be among organization development professionals included in the section  called Rethinking Core OD Practices and Exploring New Roles for OD.

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About Katherine Kott

Management, organizational effectiveness, and organizational change consultant in the academic sector. Experience working with libraries, museums, archives, and other not-for-profits to manage change and enhance organizational effectiveness. Areas of expertise include meeting facilitation, team building, leadership development, volunteer program development, organizational design, performance improvement, change management, systems thinking.
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